Retrieve step-by-step eSIM installation instructions for iOS and Android devices. Includes requirements, steps, tips, and troubleshooting guides.
| Field | Type | Description |
|---|---|---|
ios | object | iOS installation instructions |
android | object | Android installation instructions |
general | object | General tips and troubleshooting |
| Field | Type | Description |
|---|---|---|
title | string | Platform title |
requirements | array | Device requirements |
steps | array | Step-by-step instructions |
notes | array | Additional notes |
| Field | Type | Description |
|---|---|---|
step | integer | Step number |
title | string | Step title |
description | string | Detailed description |
| Brand | Path |
|---|---|
| Google Pixel | Settings > Network & Internet > SIMs > Add SIM |
| Samsung | Settings > Connections > SIM Card Manager > Add eSIM |
| OnePlus | Settings > Wi-Fi & Network > SIM & Network > Add eSIM |
Detect User's Platform
navigator.userAgent or similar to detect iOS vs Android and show relevant instructions first.Include Visual Aids
Provide Multiple Options
Pre-installation Checklist
| Issue | Cause | Solution |
|---|---|---|
| ”eSIM not supported” | Device/carrier lock | Unlock device or use different device |
| ”Cannot add cellular plan” | iOS version outdated | Update to iOS 12.1+ |
| No internet after install | Data roaming disabled | Enable Data Roaming in settings |
| QR code won’t scan | Poor image/lighting | Use manual activation code |
| ”Plan already active” | QR code used before | Contact support for new QR code |